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Eliminating Organizational Chaos With a Process-Driven Culture
November 26, 2018
by Mike Tillman
My first exposure to process improvement began in 1996 when I was asked to look into “this new thing” called the “Capability Maturity Model,” a framework for improving an organization’s product development processes [primarily software and systems only at that…
The Case for Paid Time Off for Community Service
September 19, 2018
by Sarbari Gupta, Ph.D.
Simply stated, doing good is the right thing to do. It is good for the people and communities being helped. It is good for the individuals who give of their time, and it is good for the companies who employ them. Not too long ago, the legal profession…
Double Down on Multi-Factor Authorization
August 10, 2018
In the not-so-distant past, as a teenager, I can remember my excitement when I would start a new job. The only dreadful part was the paperwork. I would have to juggle a pile of paperwork. Forget one item, and I would have to go back to…
From Traffic Cop to Integrated Product Team Member: The New ISSO
July 12, 2018
by Tony Myers-Burton, Executive Vice President for Customer Solutions
Consider the following scenario. A new home builder completes the construction on a house and then invites a single inspector to approve all the work including the foundation, plumbing…
Sarbari Gupta Publishes LinkedIn Article
May 31, 2018
Dr. Sarbari Gupta, our CEO and President, is a long-time advocate of mentoring. Over the years, she has informally shared her knowledge and experience with family members, neighbors, friends and employees. She recently took her efforts to new heights by formally lending…
